Category Archives: Company Profile

Company Profile

Since 2007, ONE CALL has satisfied 100’s of clients with our inbound and outbound customer service, telemarketing and other contact center services.

We believe in establishing and maintaining long-term and high touch relationships. Well before a program is ever launched, we seek to understand your priorities as well as your relationships with your customers. We ask first – what do you want to accomplish? We will understand the drivers of your business and requirements. These priorities will remain balanced with the program objectives throughout our engagement.

We customize our business to fit yours, we are flexible, responsive and easy to do business with. As a partner, ONE CALL is essentially an extension of your organization. we understand the intricacies of managing a growing business and take on new accounts in manageable stages that we know can be successful.

To ensure we handle your contacts in the most efficient way possible, we employ the very latest contact handling technology available. Below is a list of some of the contact handling technology we use to handle your customer’s calls