Predictive Dialer

Predictive Dialer

to support both inbound (Customer Support, Customer service, up-selling, cross selling) & outbound (Telemarketing, Advisory service, Survey, Lead Generation) services. The dialer performs ACD (Automatic CallĀ  Distribution) and predictive dialing which connects only human calls. The dialer has features such as 100% voice logging, verification, Supervisory functions, Tele. monitor, Remote monitor, Online / offline reports, for BPO Services.